Privacy Policy

We Care About Your Privacy – Always

We at Royal Ace Casino seriously care about protecting your personal information and keeping it private. We make every effort to be transparent and straightforward about collecting and using your information. You can have confidence that we’ll never use your information without your consent. Please take a few minutes to review our Privacy Policy below. And if you have any questions or you’re unclear about something, don’t hesitate to contact us at help@royalacecasino.com — we’d love to assist.

What Info We Collect

At Royal Ace Casino, we gather two primary types of info:

  1. Traffic Info – this is simple technical information from when you come to or click on the site.

  2. User Info – this is individual information you provide us with, such as when you register or complete a form.

When you use or register at Royal Ace Casino, you’re agreeing it’s alright for us to store and use this information in the way that we describe in this policy.

Traffic Info

When you visit our site, we collect some basic info that doesn’t personally identify you. It just helps us make the site work better for everyone. Here’s the kind of stuff we look at:

  • How many people visited

  • What pages folks clicked on

  • Where visitors came from

  • How long they stayed

  • What browser they’re using

  • Their device’s system and screen size

  • IP address (just for general location)

This info is collected anonymously, unless you got to us through an affiliate link—then there might be a bit of tracking for that.

Cookies & Web Logs
Yep, we use cookies—most websites do. They help us understand how you use the site so we can make things smoother and better for you. Cookies don’t grab any personal info unless you decide to sign up or log in. We also use server logs (like behind-the-scenes records) to keep track of what’s working and what’s not. Helps us fix stuff and plan better promos too.

User Info

Occasionally, we will request a little personal information—typically when you’re making stuff like:

  • Opening an account

  • Signing up for a promo, contest, or giveaway

  • Cashing out winnings or depositing funds

Information we may request could be:

  • Your name in full

  • Your address (home or mailing)

  • Your email address

  • Your telephone number

  • Payment details (e.g., credit card or e-wallet)

Don’t worry—we only gather this stuff if you decide to share it with us. You can still visit the site without sharing any of that.

Sharing Info Occasionally we need to share your info—but only with trusted individuals. Here’s who may see it:

  • Our own crew here at Royal Ace

  • Our partners who assist us in operating the site

  • Services we utilize (such as the ones that process payments)

  • Individuals working on our behalf (such as contractors)

They’re all obligated to keep your information confidential and only use it for what we tell ’em to do. And no way—we don’t sell your information, ever.

There are some instances where we may need to share information with others, though:

  • If the law requires us to

  • To comply with our Terms & Conditions

  • To protect Royal Ace, our players, or others

  • To assist in preventing fraud or credit risk management

Affiliate Stuff & Outside Links

Sometimes you’ll find Royal Ace Casino mentioned on other websites—like through affiliate partners or third-party promotions. Just a heads up, those sites run by their own rules and privacy policies, not ours. So if you’re clicking through, make sure you’re cool with how they handle your info.

Marketing Messages

Once you sign up, you might hear from us now and then. This could include:

  • Promo emails or even a call sometimes

  • Updates about new bonuses, tournaments, or deals

  • Newsletters or little surveys now and then

Some of these emails might have links or tiny images that help us see if you’re opening or clicking them. They only work if your email allows it—totally up to you. You can switch that off in your email settings if you’d rather not be tracked.

Ads Based on Location We might use your IP address to show you banners and promos that fit your language or where you’re located. Just trying to make things more relevant for you.

Not Into Emails? No Problem.

if you don’t wanna get these kinds of messages anymore, it’s easy to stop them:

  • Just click “Unsubscribe” at the bottom of any of our emails

  • Or drop us a message at help@royalacecasino.com

We totally respect your choice and will do our best to stop the messages as soon as we can.

Keeping Your Information Secure

We really, really care about your privacy at Royal Ace. We employ solid security technologies to assist in keeping your information secure:

  • We utilize 256-bit SSL encryption—that’s just another way of saying that your information gets transmitted extra securely.

  • Your payments and account information are all secure, much like with those well-known banks.

Now, we do our best to safeguard your information, but come on—no internet system is completely 100% secure. So when you post information online, it’s kinda on your own dime. Just being upfront.

Our tech people are constantly working behind the scenes, keeping an eye on things and updating systems to ensure your information stays secure.

Do We Share Your Info?

Nope, we don’t sell or rent your information to anyone. Period.

At other times, we may need to share general, non-identifiable information—such as how many individuals clicked on a promotion or what is playing when. Don’t worry; that never includes your name or identifiable information. It’s merely to let us know what works and what doesn’t work.

Changes to This Policy

Royal Ace may make changes to this privacy stuff periodically. If we do, the updated version posts immediately on our site. So it’s not a bad idea to come by every now and then to take a look.

Got Questions? Wanna Update Something?

If you’re wondering about how we use your info, wanna make a change, or just don’t want to hear from us at all, hit us up:

help@royalacecasino.com

We will do our best to assist you as quick as possible.